R499--After Hours Call Center
Issuing Agency:VETERANS AFFAIRS, DEPARTMENT OF (Ohio)
Solicitation ID:sam_ae5a275d7309426f9595d7b9c9240465
RFP Description
Location: Indianapolis, Ohio. Set-Aside: Service-Disabled Veteran-Owned Small Business Set Aside. Posting Date: June 2, 2026 Type: Pre-Solicitation Notice Agency/Office: Department of Veterans Affairs, Network Contracting Office 10 Title: After hours Switchboard Coverage Services Classification Code: R499 - Support Professional: Other NAICS Code: 561421 Telephone answering Services Description: The Department of Veterans Affairs, Network Contracting Office 10 is seeking to provide a service subscription plan for operator call answering services. The VA anticipates awarding a firm, fixed price contract for an abbreviated base year and three (3) one (1) year options for a total of 3.5 years of service, if all options are exercised. The Government anticipates release of the RFQ to be June 2, 2026 with a due date of June 15, 2026. Questions must be submitted in written form via e-mail to Janel.Tate-Montgomery@va.gov no later than 2:00 pm EST June 5, 2026. The point of contact for this RFQ is Ms. Janel Tate, Contract Specialist, Network Contracting Office 10. Ms. Tate can be reached at Janel.Tate-Montgomery@va.gov.
How to Win This Contract
This solicitation is set aside for certified Small Businesses (SB/SBE) or Disabled Veteran Business Enterprises (DVBE) in Indiana. Prime contractors bidding must meet specific set-aside quotas or sub out scopes to certified firms to remain responsive. For projects of this size, having clear, compliant documentation and showing immediately available resources to execute the work is the fastest path to selection by VETERANS AFFAIRS, DEPARTMENT OF (Ohio). Ensure all bid packages, attachments, and compliance affidavits are completed and uploaded to samgov before the closing deadline on 6/15/2026.
Want to submit a winning proposal for this contract?
Stronger Built's proposal consulting team acts as your in-house bid desk. We parse the statement of work, draft compliant responses, compile set-aside certs, and manage submission. With our Pay-When-You-Win model, you mostly pay us only when your business wins.